Coaching & Consulting:
Guiding and coaching proven leaders into a pattern of intentional, measurable growth.
While organizations wouldn’t set sail on a voyage without charting a course and
consulting the map, it’s surprising to see businesses frequently hire employees without
considering how they will navigate the daily tasks required for success in their role.
We offer transformational coaching and consulting solutions to help leaders, teams, and
businesses turn their strengths and blueprints into actionable solutions and achieve
desired success.
Proverbs 18:16 Your gift will make room for you and bring you before great people.
Who Am I?
Life is a blessing incorporated with many challenges. Everyone experiences them. As we work through the highs and lows of life, most people attempt to transform themselves into who they need to become to thrive and be joyful. However, during these journeys we encounter circumstances that push us from being our authentic selves, personally and professionally.
Being the youngest first female person of color in many leadership roles was difficult at times, especially without a coach or a mentor. Having leadership roles in non-diverse and inclusive work environments has its own unique challenges too. I understand the unique challenges and core values of social impact and faith-based businesses and leaders.
However, I have been in situations in which I had longed for respect and fought to be valued as a leader. Many of us have a desire for a workplace where our faith is not tested. An aspiring organization would be one where we can be guided and supported equally, especially as a new leader to help others successfully. In whatever necessary capacity, I was serving as a senior leader at a social impact organization, where the common theme was to work harder, do not make waves, and compete to be better than others. In the end, sometimes I was left feeling as if everything I did was never enough. At times, I questioned myself and my ability to influence others and achieve the professional growth needed and desired to be recognized. I grappled with the question, “Why am I doing the job?”
During my upbringing, I learned that to succeed I must protect myself by limiting my vulnerability. I had to acknowledge that a glass cliff/ceiling does exist. And, also understanding that it would be a challenge for me as a woman and being of color to break through. This allowed me to navigate and excel in many businesses and situations. However, it also limited my ability to connect and interact with others deeply professionally. My head took priority over my heart. I felt I perfected separating the work “me” from the personal “me”. Therefore, I detached the two to be proficient in both.
At one point in my life, I externally perceived that all my accomplishments were working in my favor. All good things would come from all the sacrifices I had made, but I was wrong. I thought being result oriented was the only key I needed to open the doors of opportunity. However, I was stunned when one of my peers mentioned to me, “No one knows you really, and many are intimidated by you because you do not open up.”
This shocked my world. I was thriving for many years. I felt defeated at one point but after deep reflection I realized that it was true. I conceived that I did not feel safe in my work environment to be authentically me. My blind spots were my armor of protection. I conformed to the norm which limited my ability to be a more effective intelligent leader…the way I desired to be. I wanted to influence my team to thrive. My conception, I was showing up as needed. It was necessary for me to bridge my skill gaps due to limited leadership development budgets, resources, and support within the organizations I served. No coaching or mentorship was offered even though I was leading large teams and divisions. I just felt overwhelmed with the idea of perfection and felt pressured not to make mistakes. I delivered; however, this took a toll on me and those I cared for deeply.
I knew something had to change. Even though I did know what that change would look like. Emotionally, I felt like a failure. Externally, I displayed bold behaviors of grit, confidence, resilience, and determination.
My faith in GOD gave me the strength to persevere. Hearing an encouraging voice during a very desperate and lonely time allowed the light to shine brightly to guide me and direct my path beyond work. This allowed me to reach my full potential and leadership competency. Reading, observing, investing in myself, and networking helped me identify what I love to do as a career and a ministry. Developing people and organizations is my passion. I transitioned from an operation’s leadership position to consulting businesses on management, recruiting, and developing talent; along with consulting with and/or coaching.
My goal is to minimize the possibility of other individuals falling into the same or similar situations. We all have blind spots and fears. The challenge is getting past that trap. Blind spots can delay our progression and keep us from connecting deeply within our immediate environment.
I have learned instrumental lessons. The experience has allowed me to embrace my calling to coach and consult leaders with businesses of high-quality team and talent development programs.
I envision that one-day leaders, teams, and businesses will have the best ingredients necessary to sustain people management with long-term results-based on experiences and development. It is my privilege to assist leaders and businesses develop Emerging Leader programs with effective recruiting, onboarding, and leadership development infrastructures. We should invest and build managers into leaders. My confidence is that our multigenerational workforce can create the most qualified, unified, purposeful, and highly potential teams who are creatively authentic and respectful individuals.
I have had the honor to have over 20+ years of experience in leadership coaching and organizational development, retained executive search, management consulting in multiple industries, and held leadership positions within major nonprofit and faith-based organizations. ZC Consulting understands the unique challenges of social impact and faith-based organizations.
My family is amazing, thriving, supportive and most importantly loving. My faith encompasses all aspects of my life. I have learned my kingdom assignment is to build effective momentum maker leaders. This stems from being able to have a life of harmony of professional and personal dynamics.
Zándra holds a Doctor of Business Management in Business and Organizational Leadership plus a Master’s in Business Management and Human Resources Management. Her professional certifications include Executive Coach from the Center for Executive Coaching; Mindful Leadership from the Institute for Organizational Mindfulness; Hogan Assessment from Hogan Assessment Systems, Inc.; DISC assessment from John Maxwell Leadership; TeamSight/Style of Influence from TeamSight, Inc.; Volunteer Administration from the Council for Certification in Volunteer Administration; and Full Online Teaching and Learning with Adjunct Program Certifications from Lonestar College.
Who Do We Serve?
- High impact socially responsible and faith-based businesses.
- Proven diverse and emerging leaders-high potential (mid-management +).
- Individual(s) who want to accelerate career progression at a faster pace.
- Individual(s) newly hired/promoted to an executive/senior leadership position.
- High-impact businesses wanting to recruit, retain, and develop high potential talent as successors (promising future executives).
- Individual(s) striving for work-life harmony, growth, and motivation/purpose of the work they do.
- Businesses with high turnover.
- Team(s) struggling with unification.
- Team(s) who desire to boost overall team performance and improve problem-solving abilities to deliver a better customer experience.
- Volunteer-Staff Team(s) struggling with clarification of roles, expectations, alignment of goals, and managing change or transition.
- Cross-Functional Team(s) who want to foster better communication, buildtrust, and promote actionable collaboration.
Maximize your leaders’ and teams’ potential for growth and success with our valuable solutions. Enhance effectiveness, productivity, and achieve growth results by adapting management styles, improving communication, increasing engagement, satisfaction, and productivity while reducing turnover. Seize this opportunity today!
Module 1
Foundations of Team Success
Outcome
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Identify the strengths and weaknesses of different team styles.
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Choose the most appropriate team behavior style for different situations.
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Understand the impact of team styles on team performance and motivation.
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Apply situational team strategies to maximize team effectiveness.
Description
Understanding the foundation of team success is crucial for any business looking to achieve long-term growth and profitability. By the end of this lesson, you will have the tools and strategies necessary to understand your team style and build a high-performing team that can achieve your business goals.
Module 2
Establish Trusting Relationships & Discover Strengths
Outcome
- Pinpoint how to identify individuals with potential in your organization.
- Self-Assess your perceptions and aspirations.
- Create a SWOT analysis and skill-based matrix for your team.
Description
Leadership can be challenging, especially for new leaders or with new teams. By the end of the lesson, you will understand the potential within your internal team and have a better starting position to establish positive trusting relationships.
Module 3
Understanding Team Dynamics
Outcome
- Understand team dynamics and the stages of team development within a multigenerational workforce.
- Identify common challenges that teams face and strategies for overcoming them.
- Explore how each team member’s strengths and weaknesses contribute to the team.
- Acknowledge reverse mentoring opportunities.
Description
Having a team of multigenerational and diverse staff can bring about many great benefits; however, it can bring great disconnections, miscommunications and limit collaboration if team dynamics are not clearly understood.
By the end of the lesson, you will understand how to improve team dynamics, successfully manage across generations, and collaborate within your organization. Engaging techniques to build trust, improve communication, and promote effective teamwork.
Module 4
Team Performance and Self-awareness
Outcome
- Gain clarity on your own core competencies.
- Have the tools to explore the core competencies of the team.
- Recognize key personality-related behaviors.
- Discover how to create value based on strengths.
- Understanding change and its impact on teams.
- Finally, understand how to value and respect other’s talents and goals as well as your own.
Description
Team members can sometimes be placed in roles that do not match their strengths, competencies, or skills. This can disrupt team cohesion and individual self-awareness, leading to lower productivity.
In this lesson, you will explore how to empower team members to utilize individual and team strengths to adapt and thrive to increase performance.
Module 5
Managing Emotions
Outcome
- Learn how to display an ownership attitude.
- Take full responsibility for projects, communication, and actions.
- Understand blind spots and move forward even if you are not listened to by others.
- Learn the right questions to ask, phrase concerns, minimize confrontation, and deepen relationships and/or understanding.
Description
Managing team emotions and developing a growth mindset are critical to building a high-performing team that can adapt and thrive in today’s fast-paced business environment.
In this module, you will explore the concept of a growth mindset and how it can help you and your team overcome challenges and achieve your goals. You will learn how to recognize and manage the emotions of your team members and how to create a safe and supportive environment that encourages open communication and collaboration.
Module 6
Building Respect
Outcome
- Understand how to use appreciative enquiry to foster a supportive environment for all team members to engage in discussions and intentional actions.
- Uncover how to take the initiative.
- Get clear on how to increase the team’s confidence for alignment with desired results.
Description
In today’s fast-paced and constantly evolving work environment, it’s easy to feel like you’re not “good enough” or don’t have what it takes to succeed.
By the end of this module, you will have practical tools and techniques to help you and your team develop confidence and overcome any negative self-beliefs, addressing any areas where you or they may be struggling with feelings of inadequacy.
Module 7
Culture and Values
Outcome
- Create a culture in which the core values are practical applications engrained in daily interactions.
- Learn how to develop positive interactions with individuals with differing/challenging opinions.
- Master how to turn around negative impact situations and conversations on team relationships.
- Uncover how to maintain control over the forces of individual, team, and organizational growth forces.
Description
A positive and productive workplace culture is essential for creating a productive, engaged, and motivated team. This module is perfect for anyone who wants to build a workplace culture that fosters collaboration, innovation, and high performance. You’ll learn to align your team’s behavior and communication with these values to create a positive and productive workplace culture.
Module 8
Conflict Resolution
Outcome
- Discover various collaboration strategies, including goal setting, decision-making, and delegation.
- Identify common sources of conflict in teams and how to resolve them.
- Create daily practices to improve collaboration and conflict-resolution skills.
Description
Differing opinions can cause conflict within a team, especially when there are constant changes or unclear expectations.
In this lesson, you will learn how to look for ways to proactively solve problems, healthily resolve conflicts, make improvements, propose ideas, and get buy-ins.
Module 9
Inclusive Leadership
Outcome
- Finally, understand the key competencies of inclusive leadership and teams.
- Generate inclusive B.R.A.V.E. (Bold, Relevant, Authentic,
Valuable, and Educational) leadership skills. - Pinpoint diversity and inclusion issues and gather potential solutions.
- Create inclusive generational practices.
Description
Fostering an inclusive workplace is not only the right thing to do, but it also leads to better business outcomes. This lesson is designed to help teams develop the skills to work collaboratively and effectively with colleagues from diverse backgrounds. Team members will understand the importance of diversity and inclusion in the workplace and to create an environment where everyone feels valued, included, and respected.
Module 10
Driving Results
Outcome
- Master focusing on the bigger picture and desired results, not just the time and effort required.
- Pinpoint how to use individual and team strengths to easily meet goals and understand everyone’s approaches to contribute equally.
- Identification of desired results and success.
Description
Managing teams will always produce some challenges, especially when some goals and accountabilities must be met. By the end of this lesson, you will feel confident to move beyond the status quo and encourage innovation to help future-proof the organization. Apply team and leadership skills to real-world scenarios, and establish clear goals objectives, and how hold team members accountable for their performance.